Sound familiar?
- “Stage light” effect: uneven bright patches along the bottom of the screen.
- The display goes dark when the lid is opened past a certain angle and comes back when closed a little.
- The backlight flickers or looks dimmer on one side.
- The image is still there (visible with a flashlight), but without light.
What we check
- That the fault is in the backlight flex and not the logic board or the panel.
- The condition of the flex and its connector on the logic board.
- That the panel and camera are fine, to confirm the flex repair is viable.
What the service includes
- Lab diagnosis to confirm the origin of the fault.
- Backlight flex repair; the price is confirmed when the damage is assessed at reception.
- Only if the flex cannot be repaired do we propose a display replacement as a second step, with its quote.
Estimated time
Lab repair: we confirm the time when we receive the machine, depending on the condition of the flex and our workload.
Warranty
6-month written warranty on the electronic repair: twice the usual term in Monterrey.
Frequently asked questions
Does my MacBook have flexgate or a damaged display?
If the display was not hit and the light started failing suddenly or when opening the lid, flexgate is most likely. If it was dropped or cracked, it is a different fault. We confirm it in the diagnosis before quoting.
How much does the flexgate repair cost?
The flex repair is quoted when the machine is assessed at reception, because it depends on the condition of the flex. The diagnosis has a cost and is credited toward the total if you decide to repair with us. Message us on WhatsApp with your model and year.
Do I have to replace the whole display?
In most cases, no: repairing the flex fixes the fault at a fraction of the cost of the display. Only when the flex can no longer be repaired do we propose a display replacement as a second step.
Which models are affected?
Mainly 13 and 15 inch MacBook Pro from 2016 and 2017 (A1706, A1708 and A1707). On other models we check the backlight the same way and tell you what it is.