Sound familiar?
- Only charges if the cable sits in a certain position.
- Shows "charging" but the percentage does not rise, or charges very slowly.
- Liquid or unsupported accessory warnings appear for no reason.
- The computer no longer recognizes it.
What we check
- Cleaning and condition of the Lightning or USB-C port.
- Actual charging current and battery health.
- Charging circuit on the logic board if the port is fine.
Diagnosis with a fee that is credited toward the repair. We inspect the device to find the fault. If you approve the repair, the diagnosis fee is credited toward the total.
What the service includes
- Port cleaning or replacement depending on the fault.
- If the fault is electronic, component-level repair in the lab.
- Charging test with certified cable and charger when done.
Estimated time
Cleaning or port replacement is usually done the same day; if the fault is on the logic board, we give you timing after diagnosis.
Warranty
3-month written warranty on the part and its installation.
Frequently asked questions
Could it just be dirt in the port?
Yes, it is the most common cause. We clean it with proper tools; do not try with metal objects, you can damage the contacts.
What if the port is fine and it still won’t charge?
Then we check the charging circuit on the logic board in our electronics lab. That repair carries the 6-month electronic repair warranty.
What warranty does a port replacement have?
A 3-month written warranty on the part and its installation.